Contact eLearning: 24/7 Help
For assistance, email us at eLearning@gtcc.edu.
During business hours, call us at (336) 334-4822 ext. 31216.
After business hours, use our 24/7 help line at
Is the eDegree Right for Me? Take this Quiz.
Please contact us:
24/7 help line: 1-866-826-3748
AT Computer Lab (hours)
Please note that you must either show a photo ID or share your
GTCC ID number for your account to be found. If you do not have
your ID number, you may search for it here: https://applicationstatus.gtcc.edu/. Your ID
number is a 7-digit number that begins with either 0 or 1. It is
not your social security number.
MyLab issues Phone: 1-800-677-6337: Monday-Friday 12pm-8pm
MyLabPlus issues Phone: 1-888-883-1299: Monday-Friday 12pm-8pm
**If you are taking any DMS or DRE courses, please use this number
If requested by a Technical Support Agent, click the following
link to allow remote access: https://help.gtcc.edu
Last update 08/03/2014