ELearning Services

Contact eLearning: 24/7 Help Line

For assistance, email us at eLearning@gtcc.edu.
During business hours, call us at (336) 334-4822 ext. 31216.
After business hours, use our 24/7 help line at

Helpful Links

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For the Potential Student

Basic Requirements

Being an eDegree student means:

  • You will check your email daily for messages from your instructors and classmates.
  • You will let your instructors know immediately if you are experiencing any problems or have questions.  We can't tell if you don't understand something if you do not let us know.
  • You may have to load software required by your instructors.
  • You will read and write more than a student taking face-to-face courses.  You should have confidence in your reading and writing abilities.
  • You must know how to schedule your time wisely.  Most online students schedule their online class time in their calendars.  Please note that online courses have WEEKLY deadlines. They are not self-paced and often require interaction with classmates.
  • You understand the meaning of terms like email, discussion boards, Instant Messenger and podcasts.

What Equipment You Will Need

Successful online students rely heavily on their computers to complete their coursework. Please consider the following computer requirements before pursuing this degree.

You should own your computer rather than use someone else's computer to complete this degree.  Plan to be on your computer at least 20 hours a week throughout the program. Students in Computer Technologies programs will need a PC, not a Mac, with a Windows operating system (Windows 7 is preferred, but not required) and Office 2010.

Your computer should be in good working order.  Online instructors do not give extensions for work that is not completed because your computer is not working. It is your responsibility to make sure it's working before you begin the program.

Some courses require a microphone so that you can talk to your instructors and classmates. This can be either a microphone built into your computer or an external microphone or headset. The GTCC Bookstore sells a USB microphone headset if you need one.

You need a strong Internet connection. Plan to download attachments, listen to sound files, stream video and have conversations over your computer. Your Internet connection should allow you to do these things with ease.

You should have MS Word on your computer, and we strongly recommend Excel and PowerPoint as well.  GTCC students can purchase Microsoft Office Professional Academic 2010 online for $99.95 at Microsoft's The Ultimate Steal site. Online instructors accept written assignments as Word documents, text files or PDF files. You will need Microsoft Office 2010 and a computer with a Windows operating system, or access to one, to complete CIS 110.

During eLearning Orientation, you will be asked to download free software to your computer for your courses. Your computer should have enough memory to run all the applications successfully.