Frequently Asked Questions

1. Where are each of the libraries located and what are your scheduled hours?

2. Do I need a library card and how do I get one?

3. How long can I keep library materials?

4. How much are overdue fines?

5. Is there a photocopier in the library and how much does it cost?

6. How do I search for books--can I do this from home?

7. How do I find journal articles?

8. Where can I fax something and how much does it cost?

9. How many items can I check out?

10. Do you have a wireless network?

11. Do you have movies like I can get at the video store?

12. What resources can you checkout from the library?

13. How do I find the contact information for library staff member?

1. Where are each of the libraries located and what are your scheduled hours?

See these links for details:

Hours

Jamestown campus library

Greensboro campus library

High Point campus library

2. Do I need a library card and how do I get one?

Yes, you need a library card. Fortunately, if you are a registered student, you should have your GTCC ID card which is your library card. If you do not have a GTCC ID, you'll need to have one made by your campus ID Center. Contact your campus ID Center for details about hours and location. Community borrowers will need to provide a valid picture ID to establish borrowing privileges. Contact your campus library for more details:

• Jamestown Circulation Desk Ext: 50614
• Jamestown Reference Desk Ext: 50290
• Wendover Circulation/Reference Desk Ext: 53063
• High Point Circulation/Reference Desk Ext: 55052

3. How long can I keep library materials?

The length of an item checkout depends on the type of material, for details see Library Policies

4. How much are overdue fines?

Patrons with materials that are not returned on time are assessed fines. The daily fine charge depends on the type of material. For details, see Library Policies

5. Is there a photocopier in the library and how much does it cost?

There are photocopy machines at each of the GTCC campus libraries. The cost of photocopying is $0.10 per photocopy. For details, see Library Policies

6. How do I search for books--can I do this from home?

To search for library materials including books, use the GTCC Libraries online catalog, Find books & videos

The GTCC Libraries online catalog is searchable from any Internet accessible device.

7. How do I find journal articles?

Magazine, newspaper, and journal articles may be found in a number ways. Each campus library has a small collection of physical magazines and newspapers where one can browse for information. But, the most efficient way of finding specific magazine, newspaper, or journal articles is through vendor databases for which the GTCC Libraries has paid to have access. For details about specific databases to which we subscribe, see Find articles & more

8. Where can I fax something--is there a fax machine at the library?

The Jamestown Library has a fax machine and it costs $1 for the first page and $0.10 cents for each additional page.

9. How many items can I check out?

GTCC students must present a current-semester GTCC student identification card. GTCC employees must present a GTCC identification card. Community borrowers (those with no affiliation to GTCC) may borrow materials from the library but need a valid North Carolina picture ID. Most students can check out an unlimited amount of library materials, however some programs have limitations. Contact your campus library for details. For additional information, see Library Policies

10. Do you have a wireless network?

Yes, wireless internet is available at all GTCC libraries. Choose TitanNet from your list of available networks.

11. Do you have movies like I can get at the video store?

The GTCC Libraries has a limited collection of streaming videos that are related to the various educational programs of the college. The Jamestown library also has a limited VHS and DVD collection of videos related to the instructional mission of the college, as well as a small collection for entertainment purposes. To see if GTCC Libraries owns a particular movie, search the GTCC Libraries online catalog, Find books & videos

12. What resources can you checkout from the library?

Materials that are available for checkout include: books (including bestsellers, children's books, and audio-books), reserve items, VHS and DVD videos, and laptop computers (building use only). But the library also has electronic resources that are available anytime via an Internet accessible device. These include electronic books, magazines, newspapers, and journals, and streaming videos through the library website and NC LIVE.

13. How do I find the contact information for library staff member?

The most current library staff information is found by searching the GTCC Directory. From the Advanced Search screen, select Learning Resource Administration from the Department drop-down menu, then click the search button and a complete staff listing is generated containing staff names and contact information. See also Library Staff.