spacer
GTCC homepage GTCC
(336) 334-4822
P.O. Box 309
Jamestown, NC 27282
spacer
 
 
 
Quickjobs
Admissions
Bookstore
Crime Statistics
Library
Moodle
Programs
Schedules |Catalog
Titan Cruiser
WebAdvisor
 
     
 
Credit/Collections Specialist

Do you like to talk on the phone? Are you an assertive individual looking for a rewarding, exciting career? A job as a Credit/Collections Specialist may be your key to a bright future. Banks, mortgage and finance companies; credit card and automobile lenders; and third party collection agencies are always looking for trained credit/collections personnel.

Credit/Collections Specialists process and verify applications for credit, solicit payment on overdue accounts, and compiles necessary information from financial institutions such as banks and credit organizations. Responsibilities also include keeping records of all delinquent accounts, incomplete files, and credit risks. As an entry-level Credit/Collection Specialist, you will be in a position to move up the ladder to success.

Salary Range: $11-$15 per hour for entry level positions with potential to earn more with additional training and experience.
 
This 50-hour training includes:
Credit Fundamentals
Customer Styles
Budgeting
Assertiveness Training
Questioning Techniques
Learning to Listen
Path to Persuasion
Negotiating Skills
Problem Solving
10 Step Collection Call
Skip Tracing
Bankruptcy Laws
Legal Procedures
FDCPA
FCRA
TILA
SSCRA
Reading Credit Reports
And more …
 
Requirements to Register for this Quick Jobs class
High School Diploma/GED
Basic Computer Skills
 
Get Adobe Readeris required to view documents.

Price of Course
$128.00
This fee must be paid at the time of registration.
 
Estimated Book Cost
$80.00
Students are expected to have all required books at the start of class.
Contact the GTCC Bookstore at 336-334-4822 or 336-454-1126 Ext. 4213 for specific book information.
 
* Students must earn a Career Readiness Certificate by the end of course training.
 
 
 
spacer home | students | future students | corporate | community | quicklinks | employees | contact us ©2008 GTCC
policy | legal
spacer