Customer Relations Specialist
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| Customer Relations is an exciting and growing field due to increased competition for customer dollars and heightened expectations. In today's customer-focused workplace, the Customer Relations Specialist is critical to a company's success. As the customer's primary contact, the CRS projects the company's image and plays a critical role in building and maintaining customer relations. |
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| This 100-hour includes: |
Hands-on keyboarding and Windows practice
Basics of customer satisfaction
How to project a professional image
Telephone professionalism
Active listening
Essential communication skills
Positive assertive skills
The training certifies students in communications, customer service, computer, and essential business skills necessary to provide top customer service. |
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| Updated Course Details Coming Soon |
 is required to view documents. |
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| Price of Course |
| $68.00 |
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| Books and Supplies |
| $220.00 |
