Member Services Representative (formerly Bank Teller)
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Are you looking for a career in the financial services industry? Do you have the skills that are needed to work with customers and co-workers successfully? If your answers are yes, we can help you prepare for your exciting new profession.
Member Services Representatives or Bank Tellers provide customers with service and expertise on a variety of financial transactions as well as making sure that customers are aware of all products and services that the bank offers. They also assist in ensuring that the Bank is in compliance with local, state and federal regulations.
Leading banking institutions seek high energy and enthusiastic individuals to join their busy teams. Whether you call them Member Services Representatives or Tellers or Customer Service Representatives, these individuals are the heart of a banks retail operation. Without excellence on the teller line; no branch can maximize its financial success. That is why they are so highly valued. They represent the bank on the frontline often, as the first person the customer talks with upon entering the bank. This course prepares you to be the best Member Services Representative you can be…professional, personable and prepared.
Salary Range: $6.50-$10.00 per hour with the potential to earn more with additional training and experience. |
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| This 84-hour training includes: |
Effective telephone communication
Basic functions of the banking industry
The teller’s responsibility in banking
Daily transaction procedures
Quality customer service
Counterfeit currency
Con artist tricks
Currency transaction reports
Suspicious activity reports
Banking trends
And more . . . |
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| Requirements to Register for this Quick Jobs class |
High School Diploma/GED
Basic Computer Skills |
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 is required to view documents. |
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| Price of Course |
$183.00
This fee must be paid at the time of registration. |
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| Estimated Book Cost |
$90.00
Students are expected to have all required books at the start of class.
Contact the GTCC Bookstore at 336-334-4822 or 336-454-1126 Ext. 4213 for specific book information. |
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| Additional Supplies |
| Copy paper, flash drive, small headsets, etc |
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| * Students must earn a Career Readiness Certificate by the end of course training. |
