Course Description
This workshop is targeted to leadership teams who want to enhance inter-departmental communication as well as collaborative decision-making.  The program is wrapped around the organization's performance expectations and helps the leader participants see the "bottom-line" reason to break down silos and work effectively together. Participants will gain new understanding of their ultimate role in giving customers - both internal and external - exceptional service and quality. Emphasis is placed on developing strategies and action plans for immediate application to the workplace.
Course Outline:

Unit 1: Leading with a vision 
Topic A: Role of leadership 
Topic B: Vision 
Topic C: Goals 
 
Unit 2: Making vision a reality 
Topic A: Communicate and support vision 
Topic B: Implement vision 
 
Unit 3: Defining employee roles and priorities 
Topic A: Employee roles 
Topic B: Employee priorities 
 
Unit 4: Employing motivational strategies 
Topic A: Employee motivation 
Topic B: Employee apathy 
 
Unit 5: Planning for change 
Topic A: Change process 
Topic B: Communication 
 
Unit 6: Motivating employees through change 
Topic A: Motivate employees through change 
Topic B: Resistance and conflict 
 
Unit 7: Coping through a change process 
Topic A: Effects of change 
Topic B: Failures and mistakes

Customization
Outlines for each program can be tailored to suit your specific training needs. 

Suggested Length
6 hours 

Delivery Options
We will deliver training to suit your schedule. All programs can be conducted in increments as little as two hours per session or as long as 6 hours a session. 

Cost
$100 per instructor hour plus a one-time $100 administrative fee per program.
Participant materials are extra.