Course Description
This program helps participants provide constructive feedback in a way that builds openness and mutual respect, and promotes problem solving and learning. They will complete a variety of individual and group activities, skills practices, video segments, and large group discussions that explore the following topics:

* The Key actions for providing constructive feedback
* Techniques for encouraging involvement
* Techniques for handling challenging responses
* Planning a feedback conversation
* Providing constructive feedback
* Action planning

Course Outline

1. The components of constructive feedback: Constructive verses destructive 

2. Identifying opportunities to provide constructive feedback in their work environment. 

3. The challenges and benefits of providing constructive feedback. 

4. Self-evaluation of your current level of effectiveness at providing constructive feedback. 

5. Application of a set of key actions for providing constructive feedback to others. 

6. The Key Actions for providing constructive feedback:

* Convey your positive intent.
* Describe specifically what you have observed.
* State the impact of the behavior or action.
* Ask the other person to respond.
* Focus the discussion on solutions.

7. Conducting constructive feedback conversations with others that result in improved performance. 
 
 
 

Customization
Outlines for each program can be tailored to suit your specific training needs. 

Suggested Length
6 hours 

Delivery Options
We will deliver training to suit your schedule. All programs can be conducted in increments as little as two hours per session or as long as 6 hours a session. 

Cost
$100 per instructor hour plus a one-time $100 administrative fee per program.
Participant materials are extra.