Course Description
The purpose of this course is to provide participants with speaking techniques and strategies that achieve business results by gaining the attention, ensuring the understanding, and influencing the actions of other people. They will complete a variety of individual and group activities, skills practices, video segments, and large group discussions that explore the following topics:

• Speaking behaviors to avoid
• Key actions for speaking to influence others
• Planning to speak
• How to deliver their message
• Handling concerns
• Requesting action from others
• Action planning

Course Outline
1. Organize your thoughts with a focus on addressing the needs of their listeners and achieving their objectives.

2. Encourage the desired action by delivering your message clearly and concisely.

3. Handling resistance by effectively responding to listeners’ ideas, opinions, and concerns.

4. How to ensure that your ideas are acted on by developing concrete follow-up plans.

5. Sharing ideas for workplace improvements and innovations geared toward better business results.

6. The Key Actions for speaking to influence others

• Organize your thoughts.
• Deliver your message
• Explore responses.
• Request action.

Customization
Outlines for each program can be tailored to suit your specific training needs.

Suggested Length
6 hours

Delivery Options
We will deliver training to suit your schedule. All programs can be conducted in increments as little as two hours a session or as long as six hours a session.

Cost
$100 per instructor hour plus a one-time $100 administrative fee per program.
Participant materials are extra.