Course Description
This program helps managers work through organizational change with strategies for providing positive leadership while dealing effectively with resistance and other trouble spots. This course includes competency assessments to help managers become adept change leaders who will inspire and motivate their employees.

Course Outline
Introduction: Assumptions About Change

Part 1: Facing Change
The Pace of Organizational Change
Where to Focus Your Efforts
Managing in Today's Changing Organization
The Importance of Continuous Learning
Organizational Responses to Change
The Leader's Role During Change
Five Elements to Change Planning
Preparing for Change
Five Phases in Planning for Change

Part 2: Understanding Change
Recognizing That Change Involves Loss
Common Losses from Workplace Change
Building Supportive Relationships to Ease Change
Transitioning Through Change
The First Reaction to Change: Denial
The Second Phase: Resistance
Using Ritual to Transition Out of Resistance
The Final Phases: Exploration and Commitment
Identifying the Phases in Your Team's Behavior
Management Strategies for Each Phase
Beware the Traps of Transitioning Too Quickly
Eight Guidelines for Leading Change

Part 3: Leading Change
Communicating About Change
Guidelines for Informing Your Team
Meeting with Employees Throughout the Change Process
Planning and Leading a Change Meeting
Formulating Your Message
Better Communication Through Active Listening
Setting the Stage for Engaging Your Team
Motivating Your Team to Get Involved
Six Steps for Setting Goals Together
Maintaining Employee Involvement
Becoming a Change Leader
Creating a Vision with Your Group

Part 4: Creating a Change Action Plan
Implementation Strategies
Action Planning

Customization
Outlines for each program can be tailored to suit your specific training needs.

Suggested Length
6 hours

Delivery Options
We will deliver training to suit your schedule. All programs can be conducted in increments as little as two hours per session or as long as 6 hours a session.

Cost
$100 per instructor hour plus a one-time $100 administrative fee per program.
Participant materials are extra.