Course Description
You will learn advanced leadership skills that you can immediately apply to your projects.

Features
• Our facilitators bring real-world project leadership experience to every workshop.
• You will be led, not lectured, through a series of hands-on case studies.
• Working in a team, you will work through scenarios in a safe environment where you can experiment, take risks, and make adjustments before taking your skills to the real world.
• You will learn concepts, skills, and strategies applicable to any organization or environment.
• Our workshop is consistent with the Project Management Institute’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide).
• Includes the opportunity to use your own real-life leadership situations during the workshop.
Discover how to:
• Analyze any challenging leadership situation.
• Identify and select appropriate alternatives for meeting leadership challenges.
• Structure and prepare for important conversations.
• Use six critical skills to improve your interpersonal effectiveness.
• Apply a structured approach to six critical incidents.
• Understand and apply seven critical concepts to real project dilemmas.
• Make a plan of action for improving your leadership.
Competencies covered in this workshop:
• Team Leadership
• Problem Solving
• Performance Management

Condensed Outline

Pre-Workshop
• Web-based self-study
• Seven critical concepts
Introduction
• Team formation exercise
• Workshop methodology
• Workshop objectives and agenda

Master Strategy I
• The importance of communication
• “The Conversation” strategy

Critical Skills
• Probing
• Hearing
• Testing
• Goals
• Benefits/consequences
• Rapport
• Critical skills case study
• Establishing rapport
• Setting clear expectations

Master Strategy II
• The importance of structure
• “The Approach” strategy
• Critical incidents case studies
• Negotiating stakeholder agreements
• Resolving conflicts with stakeholders
• Launching a project team
• Responding to change requests
• Enforcing agreements and commitments
• Announcing project changes

Application Exercise
• Real-life situations
• Apply “The Approach” strategy
• Apply “The Conversation” strategy
• Practice

Conclusion
• Personal action plan
• Review of this workshop
• Wrap-up