Course Description
Introduction
Breakthrough performance
The facilitator’s role

Lean 101: a Layman’s Primer
The value stream
Lean Thinking
Lean Tools
5-S
Tackt time
Line balancing
Visual Signals
SMED
Kanban
Kaizen

Applying Lean in a Service Environment
Work as a process
Sources of waste
Using the tools

Practice Presentation
10 minute presentations

Practice Presentation
30-minute presentations

Team Meeting Simulation
3 hour team meeting
Brainstorm
Apply decision tools
Build consensus
Develop action plan

Simulated Kaizen Event - 1
Observe Process
Map work flow

Define Current State
Measure movement and activity
Review data

Identify Sources of Waste

Generate Ideas for Improvement
List all ideas
Evaluate ideas

Build Consensus for Solution

Present Recommendations

Simulated Kaizen Event - 2
Observe Process
Map work flow

Define Current State
Measure movement and activity
Review data

Identify Sources of Waste

Generate Ideas for Improvement
List all ideas
Evaluate ideas

Build Consensus for Solution

Present Recommendations

Apply process to the selected workplace issue

Observe Process
Map work flow

Define Current State
Measure movement and activity
Review data

Identify Sources of Waste

Generate Ideas for Improvement
List all ideas
Evaluate ideas

Build Consensus for Solution

Present Recommendations

Recommended Length
40 hours

Delivery Format
Five 8-hour days
However we will deliver this program in increments as little as four hours per session or as long as eight hours a session to meet your schedule needs.

Cost
$100 per instructor hour plus a one-time $100 administrative fee per program.
Participant materials are extra.