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Community Support Services - FAQ

How do I get a Live and Learn Schedule?
How do I understand the course listings in the catalog?
How and where do I register?
How do I know if the class is free to Senior Citizens?
If I need directions to a facility or campus, whom do I contact?
How do I know if supplies are required for a course?
Are there any hidden fees in the course?
Do I need a parking sticker to be on campus?
How do I know if I need to purchase a book and where should I buy it?
Can I register late for a course?
My children are under 18, can they register for a non-credit course?
Do I have to pay at the time of registration?
What if I cannot attend the class, can I get a refund?
If it snows or we have bad weather, do we still have classes?
Who do I contact if I have additional questions regarding Personal Enrichment Courses?
Who do I contact if I have additional questions regarding Professional Development courses?

How do I get a Live and Learn Schedule?
Catalogs are available, free of charge, at: Harris Teeters, Blockbuster Video, Bi-Lo, Food Lion, Winn Dixie, Public Libraries, Chamber of Commerce, and any campus location. You may also view the online version here.
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How do I understand the course listings?

At the front of Live and Learn, there is a guide to help you understand each class listing, including date/time and location, plus course costs.
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How and where do I register?
You may register at any GTCC campus or by mailing in your completed registration form (with payment). Classes start throughout the semester, and sometimes the class size is limited so registering early is recommended.
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How do I know if the class is free to Senior Citizens?

If the course code is a 3000, 4000 or 9000-level then it is a free to seniors (over 65 year old) class. For example, 9025 would be free; so would 3010. Book and supply costs are the responsibility of the senior.
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If I need directions to a facility or campus, whom do I contact?
You may contact that campus directly. You may also follow these links for maps or directions to GTCC campuses.
High Point: 334-4822 ext. 4110 901 S. Main St., High Point
Greensboro: 334-4822 ext. 4324 J.C. Price 400 W. Whittington St., Greensboro
Greensboro: 334-4822 ext. 4220 Washington Street 501 W. Washington St., Greensboro
Jamestown: 334-4822 601 High Point Rd., Jamestown
Small Business Center: 334-5211 2007 Yanceyville St., Greensboro
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How do I know if supplies are required for a course?
The course description will indicate if any supplies are required.
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How do I know if I need to purchase a book and where should I buy it?
The course description will indicate if you must purchase a textbook. Books are available for purchase at the campus where the course is offered (High Point, Jamestown or Greensboro/Washington Street Campus). The JC Price Campus does not have a bookstore, but all books can be purchased at the Washington Street Campus.
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Are there any hidden fees/charges in the course?

All course fees are indicated either in the course description or the course listing. If the course requires supplies, the students are responsible for all costs (unless otherwise indicated).
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Do I need a parking sticker to be on campus?
Yes, the cost for a parking sticker is $2 per semester. You may purchase a sticker at any campus in the main office (cashier) or the Safety office.
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Can I register late for a course?
No, it is not in the best interest of the student nor the instructor to register once a class has been in session.
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My children are under 18, can they register for a non-credit course?
The state of North Carolina does not allow us to accept students under the age of 16. But if a student is 16 years or older, they must have a letter of release from their high school. This letter must be on the high school’s letterhead stating that the principal has given permission for the student to take the class. It also must be signed by the principal. This letter must accompany the registration form and payment.
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Do I have to pay at the time of registration?
Yes, all payment must be made at the time of registration. We accept cash, money orders, Visa/Mastercard, personal checks (except for Defensive Driving courses).
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What if I cannot attend the class, can I get a refund?
If you notify us BEFORE the class begins, you will receive a full refund. If you notify us on the 10% meeting date of the class (usually the first day/night), you will receive a 75% refund of tuition only. After the first meeting date, no refunds are issued. This refund policy is established by state legislative action (not GTCC) and is subject to change.
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If it snows or we have bad weather, do we still have classes?
If GTCC classes are cancelled, an announcement will be made via your local TV station and radio. You may also visit this page online; all efforts will be made to post any weather-related closings and delays.
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Who do I contact if I have additional questions regarding Personal Enrichment Courses (art, needlework)?
You may contact Katherine Hill in Greensboro at 334-4822 ext 4331 or 4324
Or Cynthia Graves in High Point/Jamestown at 334-4822 ext 4128 or 4107.
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Who do I contact if I have additional questions regarding Professional Development courses?
Click here for a list of people who will be able to help you.
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