Information for Out-Of-State Students

Thank you for choosing Guilford Technical Community College to earn your online degree.
For application and registration information, see our Online Learning page. Below is information you may need as a non-North Carolina resident.

State Authorization

State Authorization is a legal issue dealing with a college’s adherence to state requirements for colleges to secure authorization to offer instruction in that state. Institutions offering distance education courses or programs must provide current and prospective students with the contact information for filing complaints with the college, its accrediting agency, and with the state agencies that handle complaints in the students' state of residence.

The State Authorization Federal Regulation Chapter 34, ß 600.9(c)
If an institution is offering postsecondary education through distance or correspondence education to students in a State in which it is not physically located or in which it is otherwise subject to State jurisdiction as determined by the State, the institution must meet any State requirements for it to be legally offering distance or correspondence education in that State. An institution must be able to document to the Secretary the State’s approval upon request.

States In Which GTCC Serves Distance Learning Students

States regulate which institutions can offer education to its citizens. GTCC must comply with the state regulation requirement based on the Higher Education Opportunity Act of 2008. To meet this requirement, GTCC has joined NC-SARA to serve students in states outside of North Carolina.

The states in which the college is authorized to serve students are listed below. If you reside in a state not on this list, you are not eligible to register for online classes at GTCC at this time. If you have questions, please contact the Online Student Navigator at edegree@gtcc.edu.

Alabama Indiana Nebraska South Carolina
Alaska Iowa Nevada South Dakota
Arizona Kansas New Hampshire Tennessee
Arkansas Kentucky New Jersey Texas
Colorado Louisiana New Mexico Utah
Connecticut Maine New York Vermont
Delaware Maryland North Carolina Virginia
District of Columbia Massachusetts North Dakota Washington
Florida Michigan Ohio West Virginia
Georgia Minnesota Oklahoma Wisconsin
Hawaii Mississippi Oregon Wyoming
Idaho Missouri Pennsylvania Puerto Rico
Illinois Montana Rhode Island Virgin Islands

California is not part of NC-SARA. As an out-of-state public institution, GTCC is not under the purview of the California Bureau of Private Postsecondary Education. GTCC is in compliance with California regulations to offer online/distance learning programs to California residents.

Filing A Complaint

Guilford Technical Community College (GTCC) is a member of the North Carolina Community College System (NCCCS). Students are advised to begin the process at the institutional level.

GTCC is dedicated to resolving student complaint in a timely, fair, and amicable manner.  At-A-Distance students attending GTCC who would like to resolve a Grade Related or Non-Grade Related Complaint should follow the Student Complaint process. Students who wish to file an appeal for an Academic Integrity violation should follow the Academic Integrity process. If assistance with either process is needed, At-A-Distance students should contact the Director of eLearning.  Documents may need to be printed, signed, emailed or faxed.  These documents can be sent to the eLearning contact listed below who will confirm their receipt within 2 business days and ensure that the completed forms reach the appropriate person.

Elizabeth McPhaul-Moore, Director, eLearning
336-334-4822 Ext. 50060
emcphaulmoore@gtcc.edu
Fax: 336-454-2745
Monday–Friday: 8:00 am-5:00 pm EST

If a complaint cannot be resolved through the institution's complaint process, students may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review the NC Post-Secondary Education Student Complaint Process (PDF), print and complete the NC Post-Secondary Education Complaint Form (PDF) and submit the complaint to:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road
Chapel Hill, NC 27515-2688

Phone: 919-962-4550
Website: North Carolina Post-Secondary Education Complaints
Email: studentcomplaint@northcarolina.edu

SACSCOC Student Complaint Process

If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with Guilford Technical Community College's accrediting agency. GTCC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas, and certificates. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure

The contact information for SACS is:

1866 Southern Lane
Decatur, GA 30033-4097
Telephone: 404-679-4500
Website: The Southern Association of Colleges and Schools Commission on Colleges

SARA-NC Complaint Process

Students may also file a complaint through SARA-NC. SARA-NC is the portal for North Carolina. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form.

SARA-NC Contact Information:

SARA North Carolina
North Caroline State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
T: 855 SARA-1-NC (727-2162)
T: 919 549-8614 Ext. 4667
Website: SARANC
Email: information@saranc.org

Professional Licensure

Guilford Technical Community College does not offer a fully online degree (e-degree) program that leads to professional licensure.

Student Complaint Information by State and Agency

Directory of State Authorization and Lead Contacts

Professional Licensing Board Disclaimer and Contacts (License/Licensure Information)

Proctored Exams

Some online courses require students to take exams in a supervised environment. This helps faculty members verify online students’ identities and ensures academic integrity. If proctored tests are required, students in online sections will take their tests at the GTCC Assessment Center. Information, including location, phone number, and hours of operation for the assessment centers can be found on the Assessment Center website

Students outside the Triad area or those who cannot conveniently travel to one of GTCC’s campuses may make arrangements with another proctoring site. GTCC is a member of the National Consortium of College Testing Centers, which provides students a list of participating U.S. and international institutions that offer proctoring services. The consortium’s Web site also provides the contact and fee information for the participating testing centers.

All proctoring arrangements are subject to your instructor’s approval. Appropriate proctoring services include local colleges and universities, and in some instances, public libraries and high schools. Relatives, clergy, and employers are not acceptable proctors. Proctors must have a verifiable email address (no Hotmail, Gmail, Yhoo, AOL, etc). If the institution has a test administration fee, or if the proctor requires compensation, the student must cover the cost.

If students choose this type of arrangement, they must complete the proctoring form below and fax or e-mail to the Assessment Center at 336-819-2005 or testingcenter@gtcc.edu. This must be completed at least two weeks prior to the desired testing date so that the proctor may be approved and the instructor may get the test or other materials to the proctor in time. The instructor will communicate with the proctor prior to the assessment to arrange for the assessment to be e-mailed or faxed to the proctor. If an assessment is administered via computer, the instructor will provide the password or other information to the proctor.

Request for Proctor Form