In the case of a school wide emergency, as a student, you want to have a plan and be prepared to implement it quickly to help prevent delays in achieving your academic goals. The eLearning department has compiled a list of tasks to complete BEFORE emergency strikes and a list of recommendations and considerations for when the college makes changes to normal operation.
Spectrum is offering a remote communications credit available for free for 60 days to households with K-12, college students and teachers who don’t already have Internet or WiFi service. To enroll call 855-243-8892.
FCC agreement stating that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots.
Confirm your notification settings in Moodle Account.
Sign into Moodle, choose preferences from the drop down in the top right, under User Account choose “Notification Preference” and make sure all of your email notifications are on! Set mobile preferences if desired.
You can learn how to get into your classes, how to find and submit your work, how to take quizzes, and how to understand the Moodle icons.
There are directions for how to use Microsoft Teams, used for class meetings, tutoring, advising, and student support.
Finally, the site provides links to helpful online resources, available campus resources, and useful GTCC websites.
If you are having technical trouble with assignments, you should first reach out to your instructor.
If you're unable to resolve the issue with your instructor, you can email elearning@gtcc.edu for additional support.
If you are having trouble with understanding the content of the course, you may consider using online tutoring options. You can find the tutoring options on the front page of Moodle and in the resources section of the Transitioning to Moodle - Student Support page.
You can connect with a tutor online through Microsoft Teams or Tutor.com. Learn more about our online tutoring options at MyGTCC. Students have unlimited, free access to GTCC tutors via Microsoft Teams.
Possibly! Many of our on-campus tutors will be tutoring online, so if you are used to working with a specific person, please look for them in Microsoft Teams.
Possibly! Certain subjects have appointments available. You can get more information at the tutoring page at MyGTCC.
Yes. Students have five (5) free hours per semester and can access Tutor.com from your Moodle home page.
Most of the time, if you cannot log in to your account, resetting your password my help. This quick and easy process that can be done at GTCC's Titan Account: Password Tools website.
If you have reset your password and you still cannot access your account, you can email elearning@gtcc.edu for help.
Spectrum is offering free broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps.
To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
When you call you need to ask to speak to sales AND you need to mention this offer (they will not mention it to you).
Titan Link is available for help with non-academic challenges. Please call 336-334-4822 Ext. 55072 or email titanlink@gtcc.edu for help.
