Using Skype For Business

Skype for Business is GTCC’s instant messenger tool that allows faculty and staff members to connect online with students. Skype for Business allows users to communicate via text, phone or video chat while sharing documents and a collaborative white space.

Installation of Skype for Business assumes that you have completed the activation steps to setting up your GTCC account. If you are running an operating system of Microsoft XP or earlier, you will install Lync 2010. Otherwise, you will install Skype for Business 2013. MAC computers use Lync 2011.

  1. First, go here
  2. Log into Office 365 using your email address as the username
  3. Go to Office 365 Settings.
  4. Choose Software
  5. Follow the dialogue boxes to download the software to your computer and run the program to install it.
  6. (This step involves a series of answers like “Continue”, “Agree” and “Install”.)

If you are using a MAC, please follow these directions:

Install the Update and provide the following information.

  1. In the Microsoft Lync for Mac sign-in window, type your GTCC email address and password.
  2. Click Advanced located at the bottom of the Lync Login window.
  3. Under Authentication, clear Use Kerberos check box. Click

To open Skype Business, open it in the Applications folder Your username is your full GTCC email address.

To get access to instant messaging on your smartphone, download and install the Lync 2013 app from your device’s app store. This app is free to use.

Technical Issues

If you experience any technical issues with the download of Skype Business, please contact the ITS help desk at ext. 52909.

Training Needs

Training for Microsoft Skype Business is available online.