Student Assistance Program

The Student Assistance Program (SAP) is a college-sponsored benefit that offers support and resources to address personal or school-related challenges and concerns.  It’s confidential and free to GTCC students and their household family members. Help is available 24/7/365 at 800-633-3353.

Access the Student Assistance Program

  1. Call 800-633-3353.
  2. Visit the MYgroup Portal Login Page.
    • Enter Username: titanassistance and Password: guest to access Work-Life Services.
For more information, visit

Assessment and Counseling

Reasons to use the SAP include marital difficulties, parenting, stress, depression, school or work-related concerns, alcohol and drug use/abuse, grief and loss, or preventative. When students and family members call the SAP, they are offered a face-to-face, telephonic, or virtual counseling session in which a thorough assessment can be conducted by a licensed, experienced clinician in their area. SAP is short-term, solution-focused therapy, so not all issues will be resolved within the SAP model and may need to be referred to other resources.

Online Services

  • Seven content divisions: Parenting, Aging, Balancing, Thriving, Living, Working, and International
  • Monthly Online Seminars and eLearning courses with certificates of completion
  • Searchable databases and resource links for child care providers, elder care and related services, adoption resources, attorneys, certified financial planners, pet sitting, private and public high schools, and colleges, and volunteer opportunities
  • Over 100 streaming audio files and 100 video files covering a range of health topics
  • Savings Center: discount shopping program offering up to 25% discounts on name-brand items
  • Relocation Center: an interactive program that allows users to preview communities across the U.S.

Legal Services

  • Free telephonic legal advice
  • Free 30-minute appointment for a legal consultation with a local attorney
  • In most cases, a 25% discount on ongoing legal services
  • Legal forms available to download (such as wills, request for a death certificate, etc.)
  • Online legal encyclopedia
  • Does not cover disputes or actions involving employer, SAP or business issues

Financial Services

  • Free financial counseling appointments
  • Issues addressed include bankruptcy, budgeting, buying a home, college savings, retirement planning
  • Educational materials and financial worksheets provided prior to appointments
  • 40 financial calculators available online
  • ID theft recovery through credit monitoring
  • Discounted credit reports