Cybersecurity Incident

Update on Guilford Technical Community College Data Security Incident

Guilford Technical Community College (GTCC) was recently the victim of a ransomware attack. As a result of the incident, GTCC immediately launched an investigation, with the assistance of leading cybersecurity experts, the FBI, and other state agencies to determine what happened and to remediate the attack. This investigation is currently ongoing. The forensic investigation confirmed that the cybercriminal(s) gained access to GTCC’s network prior to the attack and that personal information may have been accessible as a result.

Unfortunately, the forensic investigation was unable to confirm what personal information was impacted, if any. However, GTCC believes that the cybercriminal(s) did gain access to certain personal information in its possession. Because the extent of the impacted personal information cannot be identified, out of an abundance of caution, GTCC made the decision to notify many current and former faculty, staff, and students. GTCC is currently conducting an extensive data mining effort to identify any additional individuals that may be impacted as a result of the attack as well.

On November 5, 2020, GTCC mailed written notice of this incident to potentially impacted current and former faculty, staff and students. This notification contains an offer of two (2) years of complimentary credit monitoring and identity restoration services in which individuals may enroll, as well as additional information on what individuals can do to better protect against the possibility of identity theft and fraud, if desired. Additional notifications, if required, will occur in the coming weeks.

For more information about this incident and what GTCC is doing to respond, please periodically check our website. As the investigation unfolds and we learn more, we will update our website to provide additional information as warranted.

If you believe you should have received notice of this incident or if would like to update your contact information if you have not received a letter, please contact the GTCC dedicated call-center at (833) 256-3157.

The call center is available Monday through Friday, 9 a.m. to midnight EST and Saturday and Sunday, 11 a.m. to 9 p.m. EST. When contacting the call center, please provide engagement number DB23621 and specify your request for confirmation or to update your information. The call center will take your contact information and you will be contacted within three days.