The Records Office manages the academic records of the college and responds to general college inquiries for customers of the Enrollment Services Counter and the Call Center. Services for students include transcripts, changes to student records, and graduation. 

Records Office Forms

The Records Office offers several services that require either an electronic or paper form submission. The forms are available here.

Requesting GTCC Transcripts

Transcripts can be requested online, in-person, or through the mail.
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The Greater Greensboro Consortium (GGC)

The GGC program allows GTCC students to take courses at other nearby colleges that are not available in a given semester at GTCC.
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Graduation applications will be accepted each semester with an annual commencement ceremony in May. 

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Frequently Asked Questions

The Family Educational Rights and Privacy Act of 1974 is federal legislation regarding the privacy of student records.  It governs the disclosure of education records maintained by institutions (including GTCC) and access to those records.

Students have the right to:

  • Inspect & review their education records
  • Have some control over disclosure of information from their education records
  • Seek to amend incorrect education records

All records that directly relate to a student and are maintained by the college are considered education records.  These records can take numerous forms (paper records, media files, etc.) – they do not only refer to records stored in Student Records or in Colleague.

Without the student’s written consent, only directory information may be released.  At GTCC, the following are considered directory information and may be released without prior written consent from the student:

  • Student’s name
  • Student’s address
  • Student’s telephone number
  • Field of study
  • Most recent previous institution attended
  • Participation in officially recognized activities and sports
  • Weight and height of athletes
  • Dates of attendance at the College
  • College degree completion dates and degrees earned
  • Awards earned

For more details concerning FERPA, please visit the website of the US Department of Education.

For additional information, you may call 1-800-USA-LEARN (1-800-872-5327) (voice). Individuals who use TDD may use the Federal Relay Service.

Or you may write to the following address:

Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202-8520

Any questions regarding FERPA policies should be directed to the GTCC Registrar.

Students may print a schedule and bill from WebAdvisor.

Information relative to a “HOLD” status is located in WebAdvisor.

All requests for transcripts must be received in writing. The student may come to the Records Office and complete a Transcript Request Form  or may send/bring in a handwritten request. The request should contain:

  • the student’s social security number
  • daytime telephone number where they can be reached in case there are any questions
  • year(s) of attendance
  • program of study
  • name and address of where the transcript is to be mailed
  • and must be signed and dated by the student.

All transcripts are $5.00 each. Methods of payment are: money order, cashier’s check, credit card* or cash. Checks are no longer accepted for transcripts.

*No credit cards will be accepted over the phone or by mail. Credit card payments can only be accepted in person.

Official transcripts are available for pick up only at the Jamestown campus, please check the Cashier’s Office if you plan to pay for and pick up an official transcript in person. 

Yes, verification of enrollment may be obtained by contacting the National Student Clearinghouse at The student may come to the Enrollment Service Counter and a form will be completed indicating the current enrollment status.