About Computer Labs
GTCC provides open computer labs for student use on each of our campus locations, and live technical support is available 24/7 for help with Moodle, your Titan email, and Web Advisor.
If you are a student looking for specific software to complete course work, please contact your instructor.
Password Activation/Reset
New Students
About 48 hours after completing your application, you will be able to activate your GTCC Titan Account.
Current or Returning Students
If you have forgotten your password or need to unlock your account, you need to have already enrolled security questions. To set up your Security Questions and if you already know your password, click/tap "Activate My Account / Security Question Enrollment."
Change/UNLOCK Password Now
If you don't know your password or you still require assistance, please contact the 24/7 Service Desk:
1-866-826-3748.
You may also visit the Titan Hub Computer Lab on the third floor of the LRC:
Hours: Monday-Friday, 8:00 am-5:00 pm
Phone: 336-334-4822 Ext. 50346
Technical Support
Technical Assistance
24/7 GTCC Technical Help Desk: 1-866-826-3748
For online technical assistance, click here.
For live technical assistance with Moodle:
- Live Chat (available Sun-Thurs, 3:00 pm-12:00 am): Click Here For Live Chat
- Phone: Sunday-Thursday 3:00 pm-12:00 am – 336-334-4822 ext. 31216
- Email: elearning@gtcc.edu
Computer Lab Locations
| Lab | Location | Hours |
|---|---|---|
| Titan Hub 336-335-4822 Ext. 50346 |
Jamestown Campus Learning Resource Center 3rd Floor |
Monday-Friday: 8:00 am - 5:00 pm |
| Library 336-334-4822 Ext. 50290 |
Jamestown Campus Learning Resource Center 2nd Floor |
Monday-Thursday: 7:00 am-7:00 pm Friday: 7:00 am-5:00 pm Saturday, Sunday: Closed |
| Library 336-334-4822 Ext. 53063 |
Greensboro Campus Adult Education Room Room 224 |
Monday-Thursday: 8:00 am-6:00 pm Friday: 8:00 am-4:00 pm Saturday, Sunday: Closed |
| Library 336-334-4822 Ext. 55052 |
High Point Campus H4 Building Room 216 |
Monday-Thursday: 8:00 am-6:00 pm Friday: 8:00 am-4:00 pm Saturday, Sunday: Closed |
| Library 336-334-4822 Ext. 50290 |
Aviation Campus Aviation III Room 403 |
Monday-Friday 8:00 am-5:00 pm Saturday, Sunday: Closed |
| Library 336-334-4822 Ext. 64002 |
Cameron Campus Room 202 |
Monday-Friday 8:00 am-5:00 pm Saturday, Sunday: Closed |
GTCC “How To” Video Tutorials
Mac Video Tutorials
These guides will provide additional support for Mac applications essential to your success at GTCC. All guides are available in video and text formats.
Windows Video Tutorials
These guides will provide additional support for Windows applications essential to your success at GTCC. All guides are available in video and text formats.