Medical Office Administration

The Medical Office Administration—General Option program prepares you for employment in administrative positions in healthcare-related areas. These include the following:

  • patient registration
  • patient check-in and check-out
  • clerical support for various patient-care units
  • most customer service related positions in healthcare

Course work includes medical terminology, medical insurance, electronic health records, Microsoft Office, and customer service. Additionally, you will learn to communicate effectively with patients and healthcare professionals. You may be provided an opportunity to complete a work-based learning experience to earn real world healthcare related experience.

Successful graduates qualify for clerical/administrative positions in medical and dental offices, hospitals, insurance companies, and other healthcare-related entities.

Credentialing Options

Career Opportunities

Medical Office Administration

Frequently Asked Questions

You will need to follow the general enrollment process for GTCC, found here.  During the advising process you will have the opportunity to indicate your desire to study within this curriculum. Your advisor will help you sign up for the specific courses you need.

The full-time faculty in the Healthcare and Office Administration department are listed below:
Sheila Blower, Associate Professor
Julia Carlson, Associate Professor
Kathy Clark, Assistant Professor
Jo Ellen Connors, Instructor
Sandra Flynn, Instructor
Kim Jordan, Assistant Professor
Dreama Landacre, Associate Professor
Carrie Thurman, Associate Professor
Heather Turner, Associate Professor
Mary Woelfel, Associate Professor

Yes, financial aid is available. A link to the GTCC website for specific financial aid information is located below.

Financial Aid Information

Yes. The Medical Office Administration-General Option program is offered both in a traditional (in seat) and online format.  Many students currently enrolled in the program work full-time jobs and the online option gives them the needed flexibility to further their education while continuing to work. 

The only exception to this occurs if developmental math is required. Developmental math is not a program requirement, but a pre-requisite to AAS program level courses.  Developmental math is only offered in-seat. If a student is required to take developmental math, they should work closely with their academic advisor to ensure that this does not delay their completion of the program.

Students interested in the online Medical Office Administration-General Option program should contact the GTCC eDegree department.  A link to their website, which includes the application process, requirements, and frequently asked questions, is located below.  Students interested in the online (eDegree) program are encouraged to apply.  Once established as an eDegree student, you will be given priority registration for online courses at GTCC.

Online Learning Page

Yes, courses within this program will prepare you for Microsoft Office Specialist (MOS) certification. OST elective courses are available, in which these certification exams can be completed (OST-238), or the exams can be completed through Certiport®.  Please speak to your advisor for more information.

Each course required in the program will provide a list of required course materials to the GTCC book store each semester. Required course materials may include such items as:  textbook(s), access code(s) for additional learning platforms such as MyITLab, certification exam fees, webcam, microphone, flash drive, etc. Required course supplies will also be listed on the course syllabus as well.

The Medical Office Administration-General Option is NOT a limited-enrollment program, so any student interested may pursue one of the degrees offered in the program.

It is best to take the required courses in the order they are shown in each semester layout. Many courses are prerequisites to other courses that are required in the following semester, meaning that one course must be completed before a student can proceed to the second-level course. If students taking courses out of the layout order, may miss a prerequisite requirement which may then delay completion of the degree by a semester or more.

Students are certainly free to move at a slower pace if they cannot take a full-time load of semester hours. However, keep in mind that this will lengthen the amount of time required to complete the degree. This not a bad thing! It is more important for a student to be working toward the goal of earning the desired degree, even if this means taking a little more time to do so.

It is always to the student's benefit to consult with their assigned advisor to discuss questions and concerns regarding the timeframe for completing the degree. The advisor can ensure that the student does not overlook completing a prerequisite course that may delay them in their program progression.