Customer Service
According to Dale Carnegie, "Amazing customer service is crucial for any organization that depends on its customers to be successful." These courses can help you improve your skills to make a positive impression on current and new customers.
Current Courses
Keys to Customer Service
Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous.
This class is 100% online.There are no specific times, you may login at your leisure. Please contact our office at cecomputertech@gtcc.edu, and provide your name, email address and course registered for. Once we confirm your enrollment and payment, you will be emailed a web address to get access to your online classroom. Tuition Cost: $145
| Course | Name | Dates | Days | Hours | Campus | Room | Register |
|---|---|---|---|---|---|---|---|
| SEF-3001-CS10 | Keys to Customer Service | 9/5/23 - 9/29/23 | M-Su | Online | Online | Online | Register Now |
Extraordinary Customer Service
Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.
This class is 100% online.There are no specific times, you may login at your leisure. Please contact our office at cecomputertech@gtcc.edu, and provide your name, email address and course registered for. Once we confirm your enrollment and payment, you will be emailed a web address to get access to your online classroom.Tuition Cost: $145
| Course | Name | Dates | Days | Hours | Campus | Room | Register |
|---|---|---|---|---|---|---|---|
| SEF-3001-CS11 | Extraordinary Customer Service | 10/2/23- 10/27/23 | M-Su | Online | Online | Online | Register Now |
Ways to Register
Students can register in one of three ways: PREREGISTRATION is REQUIRED prior to attending class.
- Online: Register
- Use the Search function to search for Course Title or Course Code.
- In Person:
- Greensboro, 3505 E. Wendover Ave., Continuing Education Center, 9 a.m.-3 p.m. Monday-Thursday.
- High Point, 901 S. Main St., H1, 9 a.m.-4 p.m. Monday-Thursday.
- Mail:Download the registration form from website, and mail to GTCC, PO BOX 309, Jamestown, N.C. 27282. Download the Con Ed Registration Form.