Human Resources Management

Human Resources Management will prepare you to support and manage the most important asset of every company: its employees. Course work includes studies in people skills, employment law, managing employees, recruiting and hiring, writing job descriptions, determining pay rates and bonus programs, designing benefits programs and training employees. You will gain an understanding of how a business operates and how you will play a strategic role in those operations.

Graduates of this program will have a sound business-education base for life-long learning. You will be prepared for employment opportunities in management, recruitment, training, and other human resources development areas.

Credentialing Options

Frequently Asked Questions

You will need to follow the general enrollment process for GTCC.  During the advising process you will have the opportunity to indicate your desire to study within this curriculum. Your advisor will help you sign up for the specific courses you need.

Yes, Financial aid is available if you qualify.  Please visit the Financial Aid web page or contact the Financial Aid office at 336-334-4822 Option 3.

We have a strong relationship with HRMAG, the Human Resource Management Association of Greensboro. Several of their members sit on our HR Advisory Committee and help us ensure that we are teaching knowledge and skills that are needed by local employers. Through this relationship we are often told when entry level jobs are available. Two members of our advisory committee are successful GTCC graduates.

The HR Certificate takes two semesters to complete. All courses are offered online as well as in the seated classroom. The HR Certificate is a good first step, even if you are enrolled in the Associate Degree program because there are no prerequisites on the courses offered; it also documents HR knowledge and skills for your resume.

The Society for Human Resource Management (SHRM) sets ethical and educational standards for HR professionals. They provide continuing education and networking opportunities through local chapter meetings, a national conference, and self-study courses. SHRM also provides members with research, a monthly professional magazine, and templates/policies to use as guides for HR professionals. There is a local chapter of SHRM in Greensboro and Winston-Salem. SHRM’s website is; the Greensboro chapter website is

Skills you will need to work in the HR field include:

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Speaking — Talking to others to convey information effectively.
  • Coordination — Adjusting actions in relation to others' actions.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Negotiation — Bringing others together and trying to reconcile differences.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Persuasion — Influencing others to change their minds or behavior.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Time Management — Managing one's own time and the time of others.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Instructing — Teaching others how to do something.
  • Service Orientation — Actively looking for ways to help people.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Knowledge you will need to work in the HR field include:
  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

The knowledge and skills listed here are taken from O*NET Online which is the United States primary source of occupational information compiled by the federal government.

Person completing this form:  Nicki M. Dodd
Extension:  50159