Career Success for Job Seekers (HRD)

Enhance your resume, market yourself, and explore a new career. HRD (Human Resources Development) courses provide employability skills training and assistance for adults who are trying to find employment, transitioning back into the workforce, or working to redefine their professional niche in today's global market.

HRD Classes – HRD classes are designed to address current needs and trends of the complex and constantly changing workforce. See the FAQ below for a complete list of HRD classes available at GTCC.

Career Readiness Certificate – HRD offers classes to prepare you to earn The National Career Readiness Certification (CRC), a portable, recognizable skills credential that proves to employers that you possess the foundational skills relevant to specific jobs. See the FAQ below for more information on the CRC.

Fee Waiver Eligibility – All HRD courses are fee-waived for qualifying individuals who are unemployed, who are "underemployed," or who have received notice of layoff or pending layoff. See the FAQ below for more information.

Frequently Asked Questions

  • Individuals in transition
  • Dislocated workers
  • Unemployed individuals
  • Unemployment Insurance claimants
  • WIOA eligible
  • Anyone interested in self-improvement

  • Career Exploration
    • Exploration and identification a career pathway
    • Completion of self-assessments
    • Learn how your interests relate to career fields.
    • Goal setting.
  • Computer Basics for Job Seekers
    • Overview of desktop
    • Online Job Search/Applications
    • Keyboarding skills
    • Email (create account, professional address, and send/receive attachments)
  • Employability Skills
    • Job Search
    • Resumes
    • Cover Letters
    • Interviewing
    • Social Media
    • Money Smart
  • Job Search Skills
    • Resume tips
    • Cover letters
    • Applications
    • Interviews
    • Networking
    • Online Job Search
  • Maximizing Your Job Search with NCWorks Online
    • System Navigation
    • Resume
    • Job Search
    • Virtual Recruiter
  • Working Smart
    • Self-Awareness
    • Self-Management
    • Work Ethics
    • Communication Skills
    • Problem Solving Skills
  • Human Services Exploration: DSS Caseworker
    • Explore a career as an Income Maintenance Caseworker at the Division of Social Services (DSS)
    • Phase 1 of a two-part training program which leads to the NCFast Class Certificate which a preferred job qualification

National Career Readiness Certificate (NCRC) Overview

The National Career Readiness Certification (NCRC) helps to ensure a community workforce who is prepared for current and future jobs that sustain our economic base.  The National Career Readiness Certification is a portable, recognizable skills credential that proves to employers that you possess the foundational skills relevant to specific jobs. The NCRC supports job placement, retention, and advancement. You can earn a Bronze, Silver, Gold, or Platinum NCRC, depending on your scores.

The basis for the NCRC is a series of work-based assessments called WorkKeys®. WorkKeys® is a job skills assessment system measuring “real world” skills that employers deem critical to job success. These skills are valuable for any occupation and at any level of education.  The test results provide valuable information for individuals, employers, schools, colleges, state and local governments, and training programs.

These three ACT WorkKeys® assessments are the basis of the National Career Readiness Certificate:

  • Applied Math: Builds the ability to apply mathematic principles to problems encountered in the workplace
  • Graphic Literacy: Builds the ability to find, analyze and apply information presented in workplace graphics
  • Workplace Documents: Builds the ability to understand and apply written information presented in the workplace

NCRC Preparation Classes at GTCC

To help you earn your NCRC or improve your scores, GTCC offers training in an online environment. In this course, you will have access to WIN Career Readiness 2.0 to assess your current skills, develop a personalized training plan, and hone your skills. A tuition fee waiver for this lab may be available for unemployed or underemployed individuals. Please contact us to get started on the process of preparing for your NCRC.


All HRD courses are fee-waived for qualifying individuals.

The fee for any HRD class will be waived if you meet one of the following criteria:

  • Unemployed
  • Received notification of pending layoff
  • Working and eligible for Federal Earned Income Tax Credit
  • Working and earning wages at or below two hundred percent (200%) of the federal poverty guidelines

If you are working full-time or part-time, calculate your eligibility for the fee waiver using the HRD Fee Waiver Guidelines

Still need assistance?

If you would like to speak with someone to learn more about HRD classes or still have questions concerning your fee-waiver eligibility, please call 336-334-4822 or 336-454-1126:


Jennifer Smith
336-334-4822 Ext. 55057


The HRD Program has new classes starting almost every week at various locations both, on and off campus.

HRD Courses: Anyone who is unemployed, underemployed or has received a pending layoff qualifies for a fee waiver and therefore may not need to pay for the course tuition. Otherwise, the length of the course determines the price.

HRD Textbooks: There is no cost for course textbooks. Books are provided.

NCRC Preparation Class: Anyone who is unemployed, underemployed, or has received a pending layoff qualifies for a fee waiver and, therefore, may not need to pay for the course tuition.

NCRC WorkKeys Tests

The NCRC testing fee is $30.00. This fee covers the Applied Math, Graphic Literacy, and Workplace Documents WorkKeys assessments as well as access to print your Bronze, Silver, Gold or Platinum level certificate.

You will complete an HRD registration in class at the beginning of the first day of the course (unless otherwise noted). HRD students must be in good standing with GTCC. Anyone who has an outstanding debt with the College or who has been suspended/expelled from any program area may not attend the class.

GTCC is authorized to award continuing education units (CEU) for the successful completion of noncredit Occupational Extension/Continuing Education courses. One CEU is defined as “10 contact hours of participation in an organized continuing education program under responsible sponsorship, capable direction, and qualified instruction.” The number of CEUs GTCC awards for a course is on the Continuing Education transcript (and on the certificate of completion, if the course is more than twelve contact hours). The CEU is widely accepted as a recognized standard of professional development.